iLiteracy

[wasabi_poptart]

So yeah, I had a great time with my pretty new iPod for about half an hour, but then I tried to load some more songs onto it and something went horribly wrong. I kept getting error messages and red X's saying they could not read or write to the device for an unknown reason. It was the unknown reason part that got me; I mean, if they couldn't tell me what was wrong, what hope was there in fixing the problem? I rebooted, restored, reinstalled ... to no avail. I tried calling Apple support, then tried calling Dingo ... nobody was home. I finally decided to return it to Amazon and get a new one and start all over again.

The problem with things that are too user friendly is that when something goes wrong, you can't make it right without violating the warranty.

Comments

[kitteridge.livejournal.com]

In iPod related matters, always feel free to call me.

That aside, I've found the message boards at apple.com (click on Support) to be very fast, and very useful, for troubleshooting things that probably can be fixed yourself.

And that aside, you may have just gotten a bum one.

Is it pink, by the way? (Or was it pink?)

[wasabi-poptart.livejournal.com]

WAY pink! As will the replacement be!

I'm calling you now.